Frequently Asked Questions

"Everyone has a right to have a present and future that are not completely dominated and dictated by the past"

- Karen Saakvitne

Psychotherapy offers invaluable support, personal growth, and solutions to challenges. Here’s how it can benefit you:

  1. Emotional Support: Experience a secure, confidential space to freely express emotions, with non-judgmental, empathetic listening.
  2. Insight and Self-Discovery: Explore your thoughts, feelings, and behaviours to uncover patterns and unresolved issues, fostering self-understanding.
  3. Skill Development: Acquire coping skills to effectively manage stress, anxiety, and other challenges.
  4. Problem Solving: Collaboratively address important issues, set achievable goals, and find solutions.
  5. Improved Relationships: Enhance interpersonal skills and communication, fostering healthier relationships.
  6. Behavioural Change: Address harmful behaviours and addictions, creating strategies for positive change.
  7. Stress Reduction: Learn stress-management techniques and mindfulness practices to enhance well-being.
  8. Trauma Healing: Process and heal traumatic memories and symptoms, such as PTSD.
  9. Increased Self-Esteem: Boost self-esteem and confidence, cultivating a positive self-image.
  10. Sense of Empowerment: Take control of your life, making choices aligned with your values and aspirations.
  11. Preventative Care: Proactively maintain good mental health to prevent future challenges.

Ultimately, psychotherapy provides a transformative journey towards a happier, fulfilling life through exploration, skill-building, and collaborative growth.

Therapy is a deeply personal choice, driven by various reasons:

  1. Mental Health Challenges: To address issues like anxiety, depression, stress, or trauma and learn coping strategies.
  2. Relationship Difficulties: For support in navigating and improving relationships through communication and healthier patterns.
  3. Life Transitions: To cope with significant changes like job loss, relocation, or loss of a loved one and adapt to new circumstances.
  4. Self-Exploration and Growth: Seeking a deeper understanding of oneself, values, and aspirations.
  5. Stress Management: Learning techniques to cope with daily pressures and enhance well-being.
  6. Behavioural Issues: Addressing problematic behaviours or habits with the help of therapists.
  7. Crisis Intervention: Immediate support during traumatic events or times of emotional crisis.
  8. Persistent Distress: Consistent feelings of overwhelm impacting daily life.
  9. Interference with Daily Functioning: When emotional challenges affect work, relationships, or other aspects of life.
  10. Desire for Change: Recognizing personal growth needs, improved relationships, or coping mechanisms.
  11. Lack of Social Support: Feeling isolated without a strong support system.

Seeking therapy is a courageous step towards support and growth. A qualified therapist can create a personalized plan tailored to individual needs and goals.

Active participation in therapy significantly enhances its effectiveness. The primary aim of therapy is to empower individuals to apply session insights to their daily lives. The therapist may recommend supplementary activities outside sessions to bolster progress.. People seeking psychotherapy are ready to make positive changes in their lives, are open to new perspectives and take responsibility for their lives.

Because each person has different issues and goals for therapy, therapy will be different depending on the individual. In general, you can expect to discuss the current events happening in your life, your personal history relevant to your issue, and report progress (or any new insights gained) from the previous therapy session. Depending on your specific needs, therapy can be short-term, for a specific issue, or longer-term, to deal with more difficult patterns or your desire for more personal development. Either way, it is most common to schedule regular sessions (usually weekly and gradually bi-weekly).

Taking the courageous step to see a psychotherapist can feel intimidating, especially during the first session. Our initial meeting will focus on understanding your struggles and examining any thoughts and behaviours that may be hindering your progress. Together, we will establish therapy goals tailored to your needs and aspirations.

We accept all major credit cards as forms of payment. Your receipt will clearly indicate the name of the therapist along with their professional designation and license number, as required by insurance companies. 

We have a 48-hour cancellation policy for our sessions. Your sessions are booked especially for you. If you cannot attend a scheduled appointment, please contact your therapist in advance to cancel or reschedule. Our therapists need time to fill the session that was cancelled. Missed appointments with less than 48 hours of notice will be charged the full fee.



Phone and virtual therapy sessions are readily available. Online psychotherapy mirrors the traditional in-person process. Instead of conversing face-to-face, you engage in therapy through your computer, tablet, or phone. Utilizing the Internet for therapy leverages modern technology, offering flexibility and accessibility.

We will conduct secure video sessions via Jane, which you’ll receive instructions before your first session. Registration is simple: Just click on the provided link to join.

These sessions are billed at the same rate as in-person sessions, with payment required before the session begins.

In an emergency, you should go to the nearest hospital’s emergency department or call 911. You can also call the Mobile Crisis of Peel: 905 278-9036, 24 hours, 7 days a week (Mississauga, Brampton, Caledon). 

Benefits of Psychotherapy:

Psychotherapy enhances emotional well-being by reducing symptoms of anxiety and depression. It fosters self-awareness, leading to personal growth, improved communication skills, and healthier relationships. Coping strategies learned in therapy aid in stress management, and addressing harmful habits promotes positive behavior. Improved problem-solving skills help navigate life challenges, while therapy positively impacts self-esteem and provides support during life transitions.

Considerations and Risks:

While the benefits are substantial, there are considerations. Initial emotional discomfort may arise, and therapy may reveal challenging aspects of oneself. Commitment of time and financial resources is required, and there’s a potential risk of dependency, necessitating goal setting for independence. Privacy concerns exist within legal limits, especially in safety-related situations. Despite these, the benefits of psychotherapy often outweigh potential risks, fostering positive change and improved well-being.

We do not do direct billing to insurance providers at this time. Instead, we provide clients with a receipt to submit for reimbursement from their insurance provider.